EcoSmart ECO 27 Tankless Water Heater: Endless Hot Water, Delivered Smartly

Update on July 6, 2025, 4:54 p.m.

What is the most underrated luxury of modern life? It is not the smartphone in our pocket or the vast library of films at our fingertips. It is the effortless, near-magical cascade of hot water that greets us at the turn of a handle. We have become so accustomed to this simple miracle that we forget the immense effort humanity once expended to achieve it. The ancient Romans, masters of engineering, built monumental aqueducts and elaborate hypocaust systems, channeling heat from fires through floors and walls, all in pursuit of the sublime comfort of a warm bath. For them, hot water was a symbol of civilization, a public and private treasure.

Today, that treasure is piped directly into our homes, but it comes with a hidden cost, a silent inefficiency that has hummed away in the closets and basements of North America for nearly a century. This is the story of that hidden cost, and the brilliantly simple idea that finally silenced it.
 EcoSmart ECO 27 Tankless Water Heater

The Faithful, Hungry Servant

For most of our recent history, the hero of this story has been the conventional tank water heater. Born from the ingenuity of inventors like Edwin Ruud in the late 19th century, this device was a revolution. It was a faithful servant, standing guard 24 hours a day, keeping a 40- or 50-gallon reservoir of water hot and ready for our every whim. It democratized the Roman bath, bringing endless comfort to the masses.

Yet, this loyal servant has a voracious appetite. To keep that water perpetually hot, it must constantly fight a losing battle against the second law of thermodynamics—the universal tendency for heat to dissipate. This continuous cycle of reheating cooled water is a phenomenon known as standby heat loss. The most effective way to understand it is to imagine your car. Now, imagine leaving that car’s engine running, idling in your driveway, 24 hours a day, seven days a week, just on the off-chance you might need to go somewhere. It’s reliable, yes, but it’s a staggering waste of fuel.

That is precisely what a tank heater does. According to the U.S. Department of Energy, water heating is typically the second-largest energy expense in a home, accounting for a substantial portion of utility bills. For decades, we simply accepted this as the price of comfort. But what if there was a better way? What if we could stop storing hot water and instead, create it in the very instant we needed it?

 EcoSmart ECO 27 Tankless Water Heater

A Spark of Genius in Physics

The solution lies not in complex machinery, but in a beautifully elegant principle of physics known as Joule’s first law. Simply put, it describes how passing an electrical current through a resistant material generates heat. It’s the same principle that makes your toaster glow and an incandescent bulb shine. It is, in essence, a recipe for turning the flow of electrons into pure, controllable thermal energy.

This concept gave rise to the on-demand, or tankless, water heater. The idea is to abandon the warehouse model of storing a finished product (hot water) and adopt a just-in-time manufacturing approach. When you turn the faucet, you’re not opening a tap to a reservoir; you are commissioning the creation of hot water, made to order, just for you. It’s a fundamental shift from storing energy to converting it, instantly.
 EcoSmart ECO 27 Tankless Water Heater

Anatomy of a Modern Miracle

The EcoSmart ECO 27 is a modern embodiment of this philosophy. To peek inside is to witness a miniature, high-speed ballet of physics and engineering. When you request hot water for a shower, you become the conductor of this orchestra.

Your first action—turning the handle—sends a signal. A precise flow sensor, the orchestra’s concertmaster, detects the movement of water and its rate. This information is relayed to the unit’s “brain,” a microprocessor running a self-modulating technology. This brain is the ultimate DJ, instantly calculating the exact amount of energy needed to hit your desired temperature based on the water’s flow speed and its starting temperature.

Then, the performance begins. The microprocessor dispatches a powerful current—a staggering 27,000 watts of potential—to the heating elements. These elements, glowing with thermal energy, transfer their heat to the water rushing through a meticulously designed copper heat exchanger. Copper’s superb conductivity ensures this transfer is rapid and almost perfectly efficient.

The relationship between the water’s speed and its final temperature is a delicate dance. Think of it like a painter trying to apply a fresh coat of red paint to a series of marathon runners as they sprint past. The faster a runner moves (a higher Gallons Per Minute, or GPM, flow), the less time the painter has to apply the paint, and the lighter the coat will be. Similarly, the faster water flows through the heater, the less heat it can absorb. This is why the unit’s performance is listed as a range—from roughly 2.7 to 6.5 GPM. In a cold Montreal winter, where the inlet water is frigid, the flow must be slower to absorb enough “heat paint.” In a warm Florida summer, the water can flow much faster and still reach a comfortable shower temperature.
 EcoSmart ECO 27 Tankless Water Heater

The Price of Instant Power

To command the creation of instant heat on this scale requires an immense amount of electrical power. This is not a design flaw; it is an inescapable law of physics. Unleashing 27,0outs of energy on demand necessitates a robust infrastructure to support it. Think of it this way: you wouldn’t expect to race a Formula 1 car on a quiet bicycle path.

This is why the installation of a high-power tankless heater like the ECO 27 is a serious electrical undertaking. It demands, at a minimum, a 200 Amp main electrical panel—the home’s power-distribution hub—to ensure there is enough capacity for this unit on top of all your other appliances. That power is delivered through three separate 40 Amp double-pole breakers, splitting the massive 112.5 Amp load into manageable, safe circuits. These circuits must be wired with heavy 8-gauge copper wire, whose thickness is crucial for handling the high current without dangerously overheating. This isn’t just a recommendation; it’s a fundamental requirement for safety and performance, a testament to the sheer power being harnessed.

Redefining What’s “Smart”

And so we return to the quiet luxury of our morning shower. The true evolution of technology is not always about adding more features, more screens, more complexity. Sometimes, it is about stripping away the unnecessary, eliminating waste, and performing a fundamental task with silent, breathtaking efficiency.

The move from a tank to a tankless system is more than a hardware swap. It is a philosophical shift. It suggests that the smartest approach to energy is not brute-force storage, but intelligent, on-demand conversion. It replaces the constant, anxious hum of a heater in the basement with the quiet confidence of a system that wakes up only when needed. The EcoSmart ECO 27, as a representative of this technology, doesn’t just deliver endless hot water; it delivers a more thoughtful way of living, proving that the greatest luxury of all is not abundance, but precision. It’s a small, quiet revolution, happening one hot shower at a time.